FAQ

What is my PIN?
Your PIN (personal identification number), or confirmation number, is a four digit code that acts as a password to your library account and library services in general.

If you received a library card prior to 2005, you may not have a PIN. Alternately, the PIN may have defaulted to the last four digits of your telephone number at that time.

How do I change my PIN?
You can come in person to any of our branches to change your PIN. Please bring your driver’s license or other valid photo ID and your library card.

You can also change your PIN by logging into your library account, but to do this you must know your old PIN. Once you are logged in, go to My Account, located in the top right corner of the page. In the Personal Information Tab, click “Change Pin.” Enter your current pin and your desired change. Select “Update.”

How do I log onto my library account?
Click Search Our Catalog tab located on the right side of our website. On the page that loads, click on “Login,” located on the top right part of the page. In the box that pops up, you will need to input your library barcode and your PIN.

Your library barcode begins 2296400 and you will need to type in all the numbers with no spaces.

Your PIN is a four digit code that acts as a password for your library account.

What do I do if I lost my library card?

If you’ve lost your card, you can purchase a replacement card for $2 at any location.  You will need to bring your photo ID.

How do I place a book on hold?
From the book’s record in our publicly available catalog, click on the “Place Request” button.

It is generally advisable to use Place Request as opposed to Request this Copy. We may own three copies of a book. If you click Request this Copy, you are requesting a specific copy, as opposed to the first available copy of that title. It may increase your wait time.

How do I access library databases?
Click the button below for access to our Online Resources.

How do I reserve a room?
In order to reserve a room you must submit a meeting room application.

How do I check what books I have out?
You may check this by logging into your library account and selecting the “Checkouts” tab, located in “My Account.”

How do I check my fines?
You can check your fines by logging into your library account. To see a detailed summary, click on the “Fines” tab, located in “My Account.”

How much can I owe in fines before I can’t check out books?
After five dollars ($5) in fines accrues for any reason (lost, overdue, etc.), you lose access to library services.

I don’t live in Pickens County. Can I get a library card?
If you are a resident of any South Carolina county that is contiguous with Pickens County you may get a free library card with our system. If you have a library card with any other county we must first verify that your account is in good standing with that county’s library system.

If you are not a resident of a contiguous county you are still eligible for a library card, but there is a fee of $25.

Can I return a book to any branch?
All Pickens County Library materials may be returned to any of our branches.

Are you part of the Greenville Library?
No. For the most part, every county is responsible for running and maintaining its own library system.

Didn't find your question here?

If you still have questions or need further explanation, our reference staff will be happy to assist you! Please give us a call at (864) 850-7077 ext. 112 or email us at reference@pickens.lib.sc.us

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